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Facebook Marketplace sent this message to ().
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Thanks for your purchase! Here's your order confirmation.
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Dear ,
Thank you for shopping on Facebook Marketplace! Your total amount due is £. More details about your purchase are included below.
The following items are covered by Facebook Marketplace Buyer Protection:
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| Title |
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| Seller name: |
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| Sale price: |
£ |
| Quantity: |
1 / Return Policy: 14 days |
| Quantity sold: |
1 |
| Quantity remaining: |
0 |
| Sale date: |
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| Buyer name: |
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| Buyer's Delivery Address: |
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| Item # |
Item Title |
Quantity |
Price |
Amount |
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1 |
£ |
£ |
| Subtotal: |
£ |
| Postage and packaging 5 days: |
£ |
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| Make a bank transfer to pay for your item: |
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| Bank Name: |
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| Account Name: |
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| Account Number: |
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| Sort Code: |
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| Iban: |
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| Swift/Bic: |
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 Payment Instructions:
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Please note that it is extremely important to include the Facebook Marketplace item # in the "reference" field when you make the transfer. Sometimes this field is also referred as "memo", "message for beneficiary", or "reason for payment". Do not include ANY additional information in this field! Only include the 16 digit numbers provided with no other words.
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HOW DOES FACEBOOK MARKETPLACE BUYER PROTECTION WORK?
1. Contact the seller. If your item hasn't arrived or isn't as described, contact the seller first. Give them a chance to make things right for you.
2. Still not resolved? Let our customer service team know. Our customer support specialists are here to help. Just contact us if your item hasn't arrived or isn't as described to open a case. We're available from 8:00 AM-10:00 PM London, England Time (BST), every day.
3. We'll work with the seller to help resolve the issue. We'll contact the seller and ask them to resolve the issue. After 7 days (or 10 days, in case of international transactions), we'll ask you how it's going with the seller. If you tell us that the problem cannot be resolved between you and the seller, and your case qualifies for and is covered by Facebook Marketplace Buyer Protection, Facebook Marketplace will refund your full purchase price plus original shipping into your bank account. |
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WHAT DOES FACEBOOK MARKETPLACE BUYER PROTECTION COVER?
| Facebook Marketplace Buyer Protection covers items on Facebook Marketplace with eligible payment methods that are not received or not as described in the listing. Our internal research shows that a very significant portion of listings on Facebook Marketplace are covered by Facebook Marketplace Buyer Protection. Some purchases aren't covered, such as items eligible for protection under Facebook Marketplace's Business Equipment Purchase Protection, items listed or that should be listed in the Motors (except for Parts and Accessories) and Real Estate categories, and most prohibited or restricted items. Most Business and Industrial categories are covered by Facebook Marketplace Buyer Protection. |
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| Email reference id: [#njb76d5abasd2215e746743d5a945jh72b829d2#]
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Learn More to protect yourself from spoof (fake) emails.
Facebook Marketplace sent this email to you at about your account registered on www.facebook.com.
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This email was sent by Facebook Marketplace Europe S.à r.l., which may make use of its affiliates to provide the Facebook Marketplace services. If you are a non-EU resident, please find the contact data of your contracting party in the User Agreement.
Copyright © 2023 Facebook Marketplace Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Facebook Marketplace and the Facebook Marketplace logo are trademarks of Facebook Marketplace Inc. Facebook Marketplace Imprint.
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